Dear Customer,
Thank you for giving us the opportunity to better serve you. We appreciate your business and want to make sure we meet your expectations. Delivering exemplary service is very important to our team at Legence Bank, and as such, your feedback is important and greatly appreciated. We are committed to our customers and would like to ask you a few questions regarding your relationship with Legence Bank.
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Are you a Legence Bank customer?
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Are you a Legence Bank customer?
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If yes, approximately how long have you been our customer?
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If yes, approximately how long have you been our customer? is required
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Considering your overall experience with Legence Bank, how likely would you be to recommend our company to friends and family?
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Considering your overall experience with Legence Bank, how likely would you be to recommend our company to friends and family?
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How did you find Legence Bank?
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How did you find Legence Bank?
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Please Specify is required
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What was your purpose when first contacting Legence?
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Did our representatives: (Select all that apply)
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Did our representatives: (Select all that apply)
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How satisfied were you that our staff answered your questions knowledgeably, professionally and completely?
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How satisfied were you that our staff answered your questions knowledgeably, professionally and completely?
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How satisfied were you with the communication our staff provided to you?
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How satisfied were you with the communication our staff provided to you?
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How satisfied were you with the products and services our team provided to you?
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How satisfied were you with the products and services our team provided to you?
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What is the most important reason you chose Legence Bank to assist you with your banking needs? is required
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Please provide any additional comments about the questions and answers above or anything else that we have not covered that you would like our team to know for future improvement. is required
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What can we do in the future to continue providing you with customized solutions for your banking needs? is required
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What did our team do really well?
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What can our team do better?
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If you would like to be contacted by one of our team members, please check the box below and provide your preferred method of contact.
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If you would like to be contacted by one of our team members, please check the box below and provide your preferred method of contact.
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If yes, what is your preferred method of contact?
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If yes, what is your preferred method of contact? is required
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Please provide your name is required
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Please provide specific number and/or email address is required
We would like to celebrate your special birthday and wedding anniversary each year. If you wish, please provide the month and date for each, if applicable.
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Birthday
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Birthday is required
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Wedding Anniversary
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Wedding Anniversary is required
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Security Code is required
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