A Letter from the President
A top priority for Legence Bank is to keep your information secure from criminals. To better protect you and your accounts from fraud and cybersecurity threats, we continuously review security procedures to ensure that we are following best practices recommended by the custodians, financial institutions, and industry experts with whom we work.
Cyber fraud continues to escalate in various forms, including email scams (e.g., phishing), where criminals obtain individuals identity and use that information to commit various forms of wire fraud. Credit Card fraud is escalating in the United States and takes place every day in a variety of ways. You can’t always prevent it from happening, but you can create some obstacles and make it tougher for someone to get hold of your cards and card numbers. Treating your credit cards and account numbers like cash and securing them is a one way to deter potential misuse.
Incorporating a few practices into your daily routine can help keep your cards and account numbers safe. For example, keep a record of your account numbers, their expiration dates and the phone number to report fraud for each company in a secure place. Don’t lend your card to anyone—even your kids or roommates—and don’t leave your cards, receipts, or statements around your home or office. When you no longer need them, shred them before throwing them away.
We are encouraging our customers to embrace a series of measures to help protect your identity and mitigate potential security risks. Our Legence Bank App has the Card ON/OFF feature which allows account holders the ability to turn their debit card on or off anytime. You are in control of your Visa debit card(s) and protected against unauthorized use with this feature.
Do not hesitate to contact us with questions or concerns about how we protect your accounts or the steps you and your business may take to better protect the company. As always, we appreciate the opportunity to help you achieve your financial goals.